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Privacy Policy cares deeply about the privacy of its visitors and users. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website. Prior to accessing or using our Services, please read this policy and make sure you fully understand our practices in relation to your Personal Information.  If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave and discontinue all use of any of our Services.  

•    What data do we collect?
•    How do we collect your data?
•    How will we use your data?
•    How do we store your data?
•    What are your data protection rights?
•    What are cookies?
•    How do we use cookies?
•    What types of cookies do we use?
•    How to manage your cookies
•    Changes to our privacy policy
•    How to contact us

The following links explain how to access cookie settings in various browsers:

What data do we collect? 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

How do we collect your data? 
You directly provide Understory with most of the data we collect. We collect data and process data when you: 

•   Register online or place an order for any of our products or servicesWhen you visit, download, and/or use any of our Services, we may collect aggregated usage Personal Information, such as Visitors’ and Users’ browsing and ‘click-stream’ activity on the Services, session heatmaps and scrolls, non-identifying Personal Information regarding the Visitor’s or User’s device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc
•   Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
•   Voluntarily fill out a contact form or application form

•   Voluntarily sign up to the newsletter

•   Use or view our website via your browser's cookies.

We may receive Personal Information about you from third-party sources, such as

i) security providers , fraud detection and prevention providers for example to help us screen out users associated with fraud

ii) social media platforms, when you log-in or sign-up using your social media account, we may receive Personal Information from that service (e.g., your username, basic profile Personal Information) and in some cases, we may collect Personal Information from lead enhancement companies which help us to improve our service offering

iii) advertising and marketing partners in order to monitor, manage and measure our ad campaigns.


Third Party Service Providers

Wix has partnered with a number of selected service providers, whose services and solutions complement, facilitate and enhance our own. These include hosting and server co-location services, communications and content delivery networks (CDNs), data and cyber security services, billing and payment processing services, domain name registrars, fraud detection and prevention services, web analytics, e-mail distribution and monitoring services, session recording and remote access services, performance measurement, data optimization and marketing services, content providers, and our legal and financial advisors (collectively, “Third Party Service Provider(s)”). 


Wix may share the following categories of Personal Information with Third Party Service Providers for a business purpose:

  • identifiers, including name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, or other similar identifiers.

  • commercial Personal Information, for example Personal Information regarding products or services purchased, obtained, or considered.

Please free to decline these cookies when using Understory's website.

How will we use your data?

Understory collects your data so that we can:

•    Process your order, manage your account.
•    Email you with news and updates on other products and services if you have expressed prior consent


What are your data protection rights? 
Understory would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: 

The right to access - You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service. 

The right to rectification - You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete. 

The right to erasure - You have the right to request that Our Company erase your personal data, under certain conditions. 

The right to restrict processing - You have the right to request that Our Company restrict the processing of your personal data, under certain conditions. 

The right to object to processing - You have the right to object to Our Company's processing of your personal data, under certain conditions. 

The right to data portability - You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions. 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Data security

The security of sensitive data is of extreme importance to Wix and we are 100% committed to data protection. See all the security certifications received by

What are cookies? 
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. 
For further information, visit 

How do we use cookies? 
Our Company uses cookies in a range of ways to improve your experience on our website, including: 

Cookie Name

Cookie Purpose














Used for security reasons

Used for security reasons

Used in connection with user login

Used to indicate the system from which the site was rendered

Used for system monitoring/debugging

Used for system monitoring/debugging

Used for cookie banner

Used to identify logged in site members

Used for security and anti-fraud reasons

Used for system effectiveness measurement

Used for stability/effectiveness measurement

Cookie Type












Cookie Duration



12 months

1 minute

3 months


12 months



30 minutes

12 months

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. 

Changes to our privacy policy 
Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 10 June 2022. 

How to contact us 
If you have any questions about Understory's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact


How to contact the appropriate authority 
Should you wish to report a complaint or if you feel that Understory has not addressed your concern in a satisfactory manner, you may contact the The Data Protection Commission is the national authority responsible for the enforcement of the law on ePrivacy.

Telephone: 01 7650100 / 1800437 737 

Data Protection Commission

21 Fitzwilliam Square South
Dublin 2
D02 RD28

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